Samsung beats Apple in tablet user satisfaction: JD Power

WASHINGTON: Samsung tablets have reportedly scored better than Apple’s iPads in terms of consumer satisfaction revealed by JD Power.

Apple iPads which have been winner of nine consecutive JD Power awards have been outshone by Samsung tablets for the first time.

According to The Verge, Samsung scored 835, while Apple scored close second with a 833.

Apple iPads have scored full five stars for performance, features, ease of use, physical design, and overall satisfaction, falling only at the final hurdle, cost, where Samsung’s tablets took the cake for their value for money.

Source: Timesofindia.indiatimes.com

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